Frequently Asked Questions
Please read the Best Uniform Center FAQ’s before sending us a message.
What are the delivery charges for orders from the Online Shop?
- Delivery charges will be $10.00 on orders under $100. If your total is $100 or more shipping is Free.
Which payment methods are accepted in the Online Shop?
- Visa, MasterCard, American Express, and Discover
How long will delivery take?
- Standard Shipping Orders usually arrive at your location within 7-10 business days. If Monogramming is added can take up to 3 more business days.
How secure is shopping in the Online Shop? Is my data protected?
We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security.
If you’re not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at . We’ll be happy to take your order right over the phone.
How we respect your privacy
Best Uniform Centers values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. recognizes that it must maintain and use customer information responsibly.
We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone.
Your privacy is important to us. Our website’s checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions.
At Best Uniform Centers our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase. You can visit our location(s) to exchange or return your item(s) or return by mail.
Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles.
Shipping and handling costs are not refundable.
To assure proper credit, all returns are subject to inspection upon receipt.
There are two ways to return an item:
1) Bring it to our store(s) with your receipt:
2) Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped. If you would like to make an exchange, please refer to the sizing charts to assure proper fit and note “exchange” on the return label.
Mail returns to 1904 Brookside Dr. Kingsport, TN 37660. Attention: John Clark
Do I receive an invoice for my order?
- Yes! We will send an invoice for your items that are purchased.